Frequently Asked Questions
What are the main use cases of the API?
The data provided is ideal for all use cases where reliable, accurate up-to-date rates based on the official exchange rates is preferred, such as:
- Accounting, finance and ERP systems
- Business intelligence
- Reporting and analytics software.
- Research projects
- Mobile apps
The data is not meant for use in forext trading.
What are the available formats of the data?
We provide all API in JSON, XML and CSV format.
Can we read the data from legacy systems without API support?
We can provide FTP connectivity or integration with on premise\private networks for the subscribers of our ENTERPRISE plan – contact us with a description of you specific needs.
Do you provide access to buy-sell rates?
No, all our rates are only midpoint rates.
Do you provide access to historical data?
Yes, our historical endpoint provides data access – for supported institutions (providers) – starting from:
- 1st January 2024 for all the supported providers.
- 1st January 2025 for our internal exchange rates.
Billing and payments
Do you offer a free trial period?
Yes, the BASIC and PROFESSIONAL plan have a 30-day free trial. No credit card is required to start the trial period. During the trial period, all features of the selected plan are available.
You can choose the trial subscription after signing up to the Developer API Portal.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time through the self-service customer portal.
All public plans are billed monthly. For private plans, we may agree on alternative payment methods (e.g., bank transfer) and custom subscription durations.
What payment methods are available?
The primary payment method is by credit card. Additional payment options are available during the account creation process.
If you need to pay via wire or bank transfer, please contact us to arrange a personalized private plan.
Are my payment details secure?
Yes, all payments are handled by Stripe, the leading platform for secure payment processing.